Terms of Service

1. Acceptance of Terms

By accessing and using Sunlight Portal ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Sunlight Portal provides a comprehensive business management platform for computer repair services, including CRM, inventory management, ticketing, invoicing, and related business tools.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Upload viruses or other malicious code
• Harvest or collect information about users without their consent
• Impersonate any person or entity

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Sunlight Computer Repair LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with providing the Service.

You are solely responsible for your content and the consequences of posting or publishing it.

7. Service Modifications

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

8. Payment Terms

Certain features of the Service may require payment. You agree to:

• Provide accurate billing information
• Pay all fees associated with your use of paid features
• Accept that fees are non-refundable except as required by law

9. Refund Policy

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNLIGHT COMPUTER REPAIR, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

12. Indemnification

You agree to indemnify and hold harmless Sunlight Computer Repair LLC from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. SMS Communications & Opt-In

By creating an account, submitting a support ticket, or requesting repair/service estimates, you agree that we may contact you via text message (SMS) to:

• Provide service updates and notifications
• Confirm appointments and appointments reminders
• Notify you of repair status changes
• Provide billing and invoice notifications
• Respond to support inquiries

Consent: By agreeing to these Terms, you explicitly consent to receive automated text messages from Sunlight Computer Repair LLC to the phone number you provide. Message and data rates may apply.

Opting Out: You can manage your SMS preferences at any time by visiting ourSMS Preferences page or by replying "STOP" to any text message from us.

17. Contact Information

For questions about these Terms, please contact us at: